Contact Us

WHEN WILL I RECEIVE MY ITEM(S)?

For all Free or Standard Shipping orders please allow up to 2 - 3 weeks delivery time.

For all Priority Expedited Shipping orders customers should expect to receive their item(s) in 3 - 5 business days. (not available on some items).

For all International Shipping, please allow up to 6 weeks for delivery time.

For more information, please consult our Shipping Policy.

For ALL Customer service issues please write us below.

We will get back to you within 24 hours

Note:  Make sure to check spam as sometimes our reply may end up in your spam folder.

If you want to get a refund or exchange we recommend sending an email first and then you can mail back your items to the below address which is our exchange warehouse.

CHEZ LUX

 #2772702​, 102 W. Service Rd 

Champlain, New York

12919 

United States 

Support@chezlux.com